Privacy Policy

Last Updated: September 10, 2026

This Privacy Policy explains how thegreekretreat.com (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, submit a retreat inquiry, communicate with us, schedule a call, or move forward with planning or booking a retreat.

We are based in Texas, United States.

By using this website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We collect information that you voluntarily provide to us and limited information generated through normal use of the website.

When you submit a retreat inquiry, we may collect information such as your name, business or organization name, email address, phone number, retreat concept, preferred dates, expected group size, previous retreat experience, activity or experience interests, transportation interests, additional service interests, current planning stage, and any other information you choose to provide.

The retreat planning form asks for information intended to help us understand the retreat you are considering, evaluate availability, prepare recommendations, and discuss potential pricing or services.

If you move forward with a retreat, we may also collect additional information necessary to organize the booking, including guest names, room assignments, bed preferences, dietary requirements, allergies, transportation information, invoices, payment records, and other operational details.


2. Information About Other Retreat Participants

Retreat hosts may provide personal information about other people in their group, including participant names, rooming preferences, transportation details, dietary requirements, or allergy information.

If you provide information about another person, you are responsible for ensuring that you are authorized to provide that information to us.

We ask that you only provide information that is reasonably necessary for us to organize the retreat and requested services.


3. Dietary, Allergy, and Other Sensitive Information

As part of preparing for a confirmed retreat, we may collect information about dietary requirements, food allergies, accessibility needs, or other information that could be considered sensitive personal information under some privacy laws.

We use this information only as reasonably necessary to coordinate the retreat, meals, accommodation, transportation, or other requested services.

Where required by applicable law, we will process sensitive information only with the appropriate legal basis or consent.

Dietary and allergy information may need to be shared with the facility team, restaurants, food providers, or other relevant local providers so that reasonable preparations can be made.


4. Information Collected Automatically

Our website is hosted and operated using GoHighLevel.

We currently use only basic website measurement intended to understand general site activity, such as the number of visitors, page activity, and form submissions.

We do not currently use advertising pixels, behavioral advertising systems, cross-site tracking, or similar technologies intended to build advertising profiles about visitors.

Like most website platforms, GoHighLevel and other infrastructure providers may automatically process limited technical information necessary to operate and secure the website, such as device, browser, network, log, or usage information.


5. Cookies and Similar Technologies

We do not currently use the website for targeted advertising or behavioral tracking.

The website or its service providers may use cookies or similar technologies that are necessary for website functionality, security, forms, session management, or basic site measurement.

Because we do not currently use nonessential advertising or profiling technologies, we do not currently operate a separate advertising-cookie consent system.

If our use of cookies or tracking technologies changes in the future, we may update this Privacy Policy and implement additional consent mechanisms where required by law.


6. How We Use Personal Information

We use personal information to operate the website and respond to people interested in hosting a retreat.

This may include reviewing retreat inquiries, checking potential availability, communicating with you by email or WhatsApp, preparing recommendations or quotes, arranging retreat calls, coordinating accommodation and hospitality, organizing local activities or transportation, preparing invoices, processing booking administration, maintaining business records, improving our inquiry process, and responding to questions or requests.

We may also use prior inquiry information to follow up with you periodically about the retreat you discussed with us or a future retreat opportunity that is closely related to your original inquiry.

We do not currently use inquiry information to enroll people into a general promotional newsletter or unrelated marketing program.

You may ask us to stop future promotional or follow-up communications at any time.


7. Email and WhatsApp Communications

If you provide your email address or WhatsApp contact information in connection with an inquiry, we may use those channels to communicate with you about your retreat.

Communications may include responses to your inquiry, questions about your retreat, availability information, quotes, planning details, booking information, reminders, or reasonable follow-up concerning a retreat opportunity.

You may ask us to stop nonessential communications at any time.

Messages sent through WhatsApp are also subject to WhatsApp's own privacy practices and terms.


8. Scheduling Calls

We use Calendly to allow prospective retreat hosts to schedule calls.

If you choose to book a call through Calendly, information you provide through that service may be processed by Calendly in accordance with its own privacy policy and terms.

We may receive information from Calendly that is necessary to schedule and manage your meeting with us.


9. Invoices and Payments

If you move forward with a retreat, we may use QuickBooks or another digital invoicing or payment system to issue invoices and maintain payment records.

Payment information is handled through the applicable payment or invoicing provider.

We do not need to receive or store your complete payment-card information when that information is processed directly through a third-party payment system.

Financial and transaction records may be retained for accounting, tax, legal, fraud-prevention, and business recordkeeping purposes.


10. File Storage and Business Systems

We may use services including GoHighLevel, Google Drive, QuickBooks, and Calendly to store, organize, process, or manage information relating to inquiries and retreats.

These providers process information on our behalf or in connection with services you choose to use.

Their handling of information is also subject to their own privacy practices and security procedures.


11. How We Share Information

We do not sell personal information.

We may share information only where reasonably necessary to operate our business, respond to your inquiry, organize your retreat, provide services you request, comply with legal obligations, or protect legitimate business interests.

Depending on your retreat, information may be shared with our internal team, the facility team in Crete, restaurants, local activity providers, guides, transportation or transfer providers, accommodation or hospitality providers, professional advisers, and technology or administrative service providers.

We only intend to share information with local providers to the extent reasonably necessary to organize the services you have requested.

For example, a transfer company may need passenger and travel information, while a restaurant may need dietary and allergy information. They do not need access to your entire retreat inquiry.


12. International Processing and Transfers

We are based in the United States, while the retreat property and many retreat services are located in Greece.

As a result, personal information may be processed or accessed in the United States, Greece, and other countries where our service providers operate.

Privacy laws and protections may differ between countries.

Where applicable privacy law requires specific protections for international transfers, we will take reasonable steps to use an appropriate lawful mechanism for those transfers.


13. Legal Bases for Processing for EU, EEA, and UK Visitors

If the GDPR, UK GDPR, or similar privacy legislation applies to you, we may process your personal information under one or more lawful bases depending on the circumstances.

These may include taking steps at your request before entering into a contract, performing a contract, complying with legal obligations, pursuing legitimate business interests such as responding to inquiries and managing prospective client relationships, and obtaining consent where consent is required.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.


14. How Long We Keep Information

We retain personal information for as long as it is reasonably useful for the purposes for which it was collected, our ongoing relationship with you, legitimate business needs, or applicable legal requirements.

Inquiry records may be retained after an inquiry becomes inactive so that we can maintain a history of the conversation and, where appropriate, follow up regarding future retreat opportunities.

You may ask us to delete information relating to an inactive inquiry, subject to information we are legally or reasonably required to retain.

For people who book a retreat, contracts, invoices, payment records, correspondence, and other booking information may be retained for as long as reasonably necessary for accounting, tax, legal, dispute-resolution, insurance, and business recordkeeping purposes.

We may delete or de-identify information when we no longer reasonably need it.


15. Your Communication Choices

You may ask us at any time to stop sending optional follow-up communications about future retreat opportunities.

You can do this by replying to an email or WhatsApp message and asking us to stop, or by contacting us at:

[email protected]

Operational communications relating to an active inquiry, requested call, confirmed booking, invoice, or retreat may still be sent where reasonably necessary to provide the service you requested.


16. Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have rights relating to your personal information.

These may include the right to request access to information we hold about you, request correction of inaccurate information, request deletion, object to or restrict certain processing, withdraw consent where processing relies on consent, request a portable copy of certain information, or lodge a complaint with an applicable privacy regulator.

These rights are subject to applicable legal limitations and exceptions.

To exercise a privacy right, contact us at:

[email protected]

We may need to verify your identity before processing certain requests.


17. California, Texas, and Other U.S. Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on the law and whether it applies to our business, those rights may include access, correction, deletion, obtaining a copy of personal information, and opting out of certain uses of personal information.

We do not sell personal information.

We also do not currently use personal information for targeted advertising based on activity across unrelated websites or services.

If applicable law provides you with additional rights, you may contact us at [email protected] to exercise them.


18. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on reputable third-party platforms to provide services such as website hosting, CRM functionality, file storage, scheduling, and invoicing.

However, no website, electronic communication, storage system, or internet transmission can be guaranteed to be completely secure.

You should use reasonable care when deciding what information to send electronically.


19. Children

This website is intended for adults who are considering organizing or hosting retreats.

You must be at least 18 years old to submit an inquiry through the website.

We do not knowingly collect personal information directly from children through the website.

A retreat host may separately inquire about organizing a family retreat. Information necessary to evaluate or later organize an approved family retreat would be handled in connection with that specific request and not because the website is directed toward children.


20. Testimonials

We may display testimonials relating to the property or retreat experience.

Testimonials may include publicly available feedback about the property or testimonials that have been provided to us with permission to use them.

Our current practice is to publish testimonials without identifying information or participant photographs.

If we ever wish to publish identifying information or personal media in connection with a testimonial, we may request additional permission where appropriate.


21. Third-Party Websites and Services

Our website may link to third-party websites or services, including Calendly, payment providers, social platforms, transportation providers, activity providers, or other resources.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policy of any third-party service you choose to use.


22. Legal Requirements and Protection of Rights

We may disclose personal information where we reasonably believe disclosure is necessary to comply with applicable law, regulation, subpoena, court order, legal process, or governmental request.

We may also use or disclose information where reasonably necessary to investigate fraud or misuse, protect our rights or property, enforce agreements, protect the safety of individuals, or establish, exercise, or defend legal claims.


23. Business Changes

If the business, website, retreat operation, or related assets are reorganized, transferred, sold, merged, or acquired, personal information may be transferred as part of that transaction where permitted by law.

Any successor would remain subject to applicable privacy obligations concerning the information transferred.


24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our website, business practices, technology providers, or legal obligations change.

The updated policy will be posted on this page with a revised Last Updated date.

If a change materially affects how we use personal information, we may provide additional notice where required by law.


25. Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right, or want us to stop contacting you about future retreat opportunities, please contact:

thegreekretreat.com
Email: [email protected]
Location: Texas, United States